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Monday, March 18, 2013 - 2:06 PM

Something To Think About With Bright Star

Brightstar Credit Union (2 stars)
I called today to open an account with Brightstar.  I wanted to have a Star preminum membership to take advantage of the 5yr cd rate for an Ira due in 60 days -jumbo cd.  I qualified for the membership and had no problem with the requirements. One odd thing was you needed to use the Visa check card several times a month but she refused to tell me how many times

Now for the kicker-  the rep told me that they might not be able to address my IRA( within my time frame) since I needed to established a relationship with them.  I  had no idea what she was talking about and said that I didn't undestand since I met all the requirements. She said they want people in the Star to have a strong relationship with them and this might take several months.  This may mean car loans and things of that nature I have no idea..  I asked several more questions and finally gave up. She kept trying to direct me to their regular cd rates. I said I wasn't interested and that was that.
5
BabsBabs1 posts since
Mar 18, 2013
Rep Points: 5
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