Monday, July 8, 2013 - 11:30 AMFirst Trade Union Bank
First Trade Union Bank (FTUB) revised its' online logon procedure
this weekend requiring entry of a "security code" before completing
the login process.
FTUB will only send you this "security code" via (1) Telephone, or
(2) Text message to a mobile phone. Problem is that if you don't
happen to have access to either of these, you cannot login! If
you're displeased with this no-email restriction please let FTUB
know (e-mail, phone contacts below).
All others (ALLY, SFGI, etc.) that have implemented this handshake
also provide the "security code" via the more convenient e-mail route.
When I contacted FTUB here's the reply I got:
Email Verification [#B5FJ]
Monday, July 08, 2013 10:08 AM
Per our telephone conversation in regards to online
verification, at the time there are currently no plans
to offer online verfication through email however we
cannot say for certain whether that will not change in
the future. As you had mentioned, you must take the
necessary steps to ensure that you are able to log
into your account here at First Trade.
If you should happen to have any further questions or
concerns, please do not hesitate to contact First Trade.
The telephone number to speak with a Customer Service
Representative is 800.242.0272 and we are available to
take your call Monday through Friday from 8:30 AM to
5 PM EST. Or you can contact us via email at
Customerservice@ftub.com. We appreciate you choosing
First Trade for your personal banking needs!
First Trade Union Bank
800.242.0272 – Phone
617.330.1061 – Fax
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Jan 16, 2010
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