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Customers Say They Care About Bank Fees, But Don't Show It

Friday, April 18, 2014 - 8:14 AM
Banking customers may not be as aggressive as they think about avoiding fees. "It's surprising how little attention consumers are paying to their banking account at a time when we're being hit with an endless barrage of fees," says Gabe Krajicek, chief executive at Kasasa, an Austin Texas checking and savings account services provider.

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