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Wednesday, June 16, 2010 - 8:05 AM
(1 stars)
Compass Bank
BBVA Compass
(1 stars)I called the credit card customer service to inquire how a large transaction would be classified on a rewards card. I asked to talk to a manager and still got the wrong information. This cost me a significant amount of money but they would never do anything about it. The rewards program is handled by another company who never seem to know anything so it is impossible to keep track of rewards or which transactions are classified as getting a higher reward. I do not trust this company and have ceased doing business with it forever.
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