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Please Add "Filter Accounts" Settings To The Cookie

Wednesday, June 30, 2010 - 12:35 PM
Filter Accounts is a really great feature!

Two thoughts:

1. It would be really neat if the cookie remembered one's most recent "Filter Accounts" settings.

2. I don't think that the "Filter Accounts" feature is clear. I wasn't even aware of it until a few days ago. That's why I was bugging you about a couple of missing CUs - they were local CUs and no doubt there all the time.

I know that it says "Showing nationwide accounts based on a $10,000 deposit." but it isn't clear that the user can change those settings. I hovered over that box once or twice -- but nothing happened.

 Thanks,

 
2
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
1. Wednesday, June 30, 2010 - 1:17 PM
Thanks Cactus for the feedback. #1 is already in the works. We're also thinking of having that being saved as a preference.

About #2, any ideas about how to make this more understandable? Have you noticed the help icon (circle with a question mark) on the right side of the forum thread tool bar? If you click it, a help box pops up. Perhaps we can use this feature to explain the filter box. This help icon could be placed to ther ight of the "Showing nationwide accounts based on a $10,000 deposit."
1
Ken TuminKen Tumin5,441 posts since
Nov 29, 2009
Rep Points: 123,663
2. Wednesday, June 30, 2010 - 3:51 PM
maybe, instead of "filter accounts" use a phrase "change filtering criteria". 
1
mariafaltermariafalter57 posts since
Jun 6, 2010
Rep Points: 222
3. Thursday, July 1, 2010 - 5:22 PM
Trivial point -- suggest changing the heading "bank" to "bank or credit union" or "banking institution."

The fact that you cover both credit unions and banks is a big difference vs some other sites.
1
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
4. Thursday, July 1, 2010 - 5:34 PM
I don't understand why the default is to show only the nationwide accounts. Why would users want that?

Until recently, I thought that "nationwide" on that page meant that the list included all accounts anywhere in the nation.

Two alternative ways that I can see to improve the user interface...

- Under the "Showing nationwide accounts based on a $10,000 deposit" line, add a line that says something like "Click to also display rates available for your state" and "click to change amount"

- Why beat around the bush? When someone lands on that page, have them select their state before the table is displayed. This is the direct way to ensure that people get what they need.

 

 
1
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
5. Thursday, July 1, 2010 - 6:56 PM
Cactus, that's a good idea about adding a line in the "Showing nationwide ..." section.

About the bank heading, which heading are you refering to? Is that the heading of the left column of the table?

Thanks
1
Ken TuminKen Tumin5,441 posts since
Nov 29, 2009
Rep Points: 123,663
6. Friday, July 2, 2010 - 12:31 PM
Yes - the heading of the left column of the table. Thanks
1
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
7. Tuesday, July 6, 2010 - 8:08 PM
The cookie works. Thanks!
0
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
8. Tuesday, July 6, 2010 - 8:08 PM
The cookie works. Thanks!
0
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
9. Thursday, July 8, 2010 - 6:33 PM
Whoop -- I fooled myself. The cookie doesn't work... yet.
0
cactuscactus51 posts since
Jan 17, 2010
Rep Points: 381
10. Sunday, July 11, 2010 - 11:43 AM
@cactus, One feature that the rate tables use is to try to guess your state based on your IP address. However, this doesn't always work. When it doesn't, it shows only nationwide.

Instead of cookies, we are planning to add this as a preference that you can set in your control panel when you're logged in.

You should be seeing some updates soon on these issues.

Thanks for your suggestions!
1
Ken TuminKen Tumin5,441 posts since
Nov 29, 2009
Rep Points: 123,663
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