Horrible Bank

My husband and I through our own fault and a combination of military moves, job loss, increased family expenses, got caught in the whole mortgage melt down mess. I won't go into a long drawn out and sad song, bottom line is this. We submitted a short sale request to Acacia. They tld us they were considering/reviewing the packet. All the while they did everything that they could to stall the process so that they could proceed with foreclosure. As a matter of fact, they forclosed on our home BEFORE they sent us the notice that they disapproved our short sale. To make matters worse, when we called them to sort out the whole foreclosure/short sale mess, we were treated like second class citizens. They said things like, look...we don't have to explain reasoning to you, the investor doesn't want to short sale, they think they'd get more money with a foreclosre (really), and, don't call here anymore! Take my advise, avoid this bank like the plague.

 

P.S.  If I could have leftzero stars, I would, unfortunately...I have to give them at least one.