No Problems, Great Rates, Decent Service

I have the online savings account and 2 CD accounts with Ally Bank.  I have been a customer of theirs for a little under a year.  

I have not experienced any problems with their accounts, website, nor customer service.  I follow CD rates and notice that theirs are always in the top few percentage points of what is available on the market, with the exception of some of the credit union rates. 

I have contacted customer service on a few occasions, generally through their online chat; and have always received accurate information and the support people seem to be knowledgeable. 

What attracted me to Ally in the first place was their simplicity; the accounts and rates they offer, as well as their website interface (works perfect with linux).  Very simple and uncluttered.  

Still pleased with Ally bank.