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Example Of What Can Go Wrong With A Debit Card

Sunday, September 26, 2010 - 11:47 AM
This Consumerist post reviewed a problem a reader reported to have experienced at Best Buy when they double charged his debit card causing him to overdraft his bank account. He's not having an easy time resolving the issue. Best Buy is blaming the bank, and his bank is blaming Best Buy. As mentioned in the article, it would have been less of a problem if he had used a credit card.
7
Ken TuminKen Tumin5,468 posts since
Nov 29, 2009
Rep Points: 125,018
1. Sunday, September 26, 2010 - 3:58 PM
It (double charge) is a common error most likely BB's fault.  This issue will be easier and quicker to resolve if it were a credit card (the double charge is an obvious error for anyone to detect and the dispute will result in instant credit.

With debit card, the fund is taken out of your account (vs. a debit in your credit line) and it will take much longer to resolve and get refund.  Worse, there is an overdraft fee, if there is insufficient fund. 

Yes, (1) use your credit card for most purchases, (2) take extreme caution when you have to use debit card, (3) opt out Overdraft, and (4) sign up for activity alert (if there is one). 

I am very cocerned about credit card/debit card "complications" (such as this example), especially in the internet era and in this fraud-active world!
6
51hh51hh1,476 posts since
Jan 16, 2010
Rep Points: 6,426
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