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Friday, October 8, 2010 - 8:24 AM
(1 stars)
Be Careful What You Wish For...
South Division Credit Union
(1 stars)I was looking for a better interest rate one evening, and these folks looked like a good bet - WRONG! As I proceeded to fill out the online app., I read further into the offer and decided against joining. Backed out all info. and closed the website. NEVER clicked on a "confirm" or "submit" box of any kind, and DID NOT complete the app. Two days later I've got paperwork (including what I DIDN'T fill out online) for my "new account" in the mail (so they could "legally open my account"), and my current checking account is being debited for the "initial deposit". Once again, I NEVER completed, confirmed or submitted the application! I immediately called South Division, and the representative promised to close the unauthorized account, refund my "deposit", and confirm all via email response to my email (sent minutes later) outlining the problem in writing. Rec'd nothing. Called AGAIN a few days later and asked for a supervisor. He did not answer, so my problem and phone info. were taken with the promise of a phone response the following day, "as soon as he can look at the problem." Again, NOTHING - NO RESPONSE! I had to go to my current bank to have the unauthorized ACH transaction initiated by South Division reversed and my money refunded. BEWARE!!
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