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First Citizens Bank Accused Of Unreasonable Account Closure

Monday, October 18, 2010 - 4:59 PMFirst Citizens Bank (NC) - Details
This news article at The Hook described how First Citizens Bank closed a guy's account for just complaining to the bank about refusing to deposit his insurance check.

One important point about banks is that they have the right to close an account for any reason.

If you can't resolve an issue with a bank, you can always file a complaint with the bank's regulator
3
Ken TuminKen Tumin5,469 posts since
Nov 29, 2009
Rep Points: 125,052
1. Monday, October 18, 2010 - 7:12 PM
Well, to be fair: Third party check is very difficult/tricky to deposit.  The account is under the husband alone while the check is for both husband and wife.  That creates the complications. 

People need to understand how check depsoit rules operate for protecting the customers, especially with a large amount.  There are reasons for such a rule/regulation! 

Banks are just going by their rules and regulations.  I do not see anything wrong with the bank on specific endorcement of the said check.

When a customer becomes critical without humbling inquiring about the actual rules, the bank certainly has the right not doing business with him. 

Sorry, but I just cannot find any sympathy with the customer in this case.
5
51hh51hh1,476 posts since
Jan 16, 2010
Rep Points: 6,426
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