Worst Bank Ever

Negative stars would be a better rating. Avoid MB Financial at all cost!

Ever since MB took over my account from another bank there's been nothing but problems. Internet banking doesn't work 90% of the time requiring a call into their support to unlock your account. At least twice they unlocked my account without asking any security questions - not a good thing.

Telephone banking is even worse, possibly the rudest and most useless people ever. Watch out when you ask to talk to a manager, it's unlikely you'll actually get a manager, just another service rep who is ruder than the last one. Anything and everything seems to need a paper form signed, then they lose it, then you do it over again. If it only takes 3 times or less than 6 weeks then you're lucky.

Finally I tried to close my account, after the usual weeks of missing and repeated paperwork they finally decided they had mailed a check several weeks back. Of course like everything else it was missing (and not sent with any tracking, signature, etc), but that's ok according to them because they'll re-issue it after I pay for an insurance bond to cover them against the loss!?!?! Yeah right...