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Saturday, October 30, 2010 - 9:29 PM
(1 stars)
Sorry I Opened It
WTDirect
(1 stars)I opened account to get the $300 bonus - and, if I knew then what I know now, I wouldn't have done it - not worth it. As it is, I'll keep the account open long enough to get the bonus, but unless they make some major changes, WTDirect will be history for me.
ACH Transfers take FOUR business days! Holy cow. Really horrible. And your money "disapears" during the transfer - it's not at WTDirect, and it's not at the other institution.
And, the website is really horrible: extensive use of Flash elements require high-speed connection and make it nearly impossible to use secure access methods when traveling or on wifi networks (ie: VPN tunnel or remote desktop access both choke when high-bandwidth flash or just flashy oversized high-res images are used on a website). Banking website doesn't need to look pretty - it needs to be FUNCTIONAL and WTDirect fails miserably in this regard.
Not just because of the oversized images and flash, but some idiot must have thought of this one: log in to online banking and you get a screen with a big button to click to launch online banking! You are logged in, but you need to make another click to actually get to your account. And this click OPENS A POPUP WINDOW! Incorrectly sized, and they've even disabled the ability to merge the popup into main browser window (Firefox CTRL+M feature). I really really hate popups. And to make you do your banking in an incorrectly-sized popup? And your main browser window retains the useless page you "logged in" to which must remain. This is truly idiotic.
ACH Transfers take FOUR business days! Holy cow. Really horrible. And your money "disapears" during the transfer - it's not at WTDirect, and it's not at the other institution.
And, the website is really horrible: extensive use of Flash elements require high-speed connection and make it nearly impossible to use secure access methods when traveling or on wifi networks (ie: VPN tunnel or remote desktop access both choke when high-bandwidth flash or just flashy oversized high-res images are used on a website). Banking website doesn't need to look pretty - it needs to be FUNCTIONAL and WTDirect fails miserably in this regard.
Not just because of the oversized images and flash, but some idiot must have thought of this one: log in to online banking and you get a screen with a big button to click to launch online banking! You are logged in, but you need to make another click to actually get to your account. And this click OPENS A POPUP WINDOW! Incorrectly sized, and they've even disabled the ability to merge the popup into main browser window (Firefox CTRL+M feature). I really really hate popups. And to make you do your banking in an incorrectly-sized popup? And your main browser window retains the useless page you "logged in" to which must remain. This is truly idiotic.
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