Overall A Great Bank

I opened an account with Ally a few months ago and overall it has been great.

• Initially depositing money in my newly opened account took 2 tries, although Ally was undergoing maintenance during this period so I don't know if they are fully to blame
• Their phone and chat customer service has been very good all but one time and has helped solve all of my problems
• Their interest rates are great compared to my Bank of America account
• What I really love is their ATM fee reimbursement, which means that you can withdrawal money from any ATM and Ally will refund the service fee that you are charged. It really makes my life easier knowing I do not have to worry about going out of my way to find certain ATMs that won't charge me a fee.

Derek, College Student