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Tuesday, November 9, 2010 - 6:41 PM
(1 stars)
POOR Customer Service And Classic Bait & Switch Rates!
Malvern Federal Savings Bank (1 stars)This bank is trying to expand...at the expense of customer service.
They offered a 2.%Money Market Account up until October 9, 2010--their Grand Opening!
When I went into their new bank on October 7th, I was informed that they no longer offer the 2.0%--we are coming out with a new rate...tomarrow. When I asked to see the manager--she was no help. I wrote a letter to the Bank President to get an explanation---no reply....NIce Customer Service.
I have a relative who did get the 2.0% Money Market Rate--he tells me the monthly statements do not include the earned interest in his balance--sloppy book work on the banks part.
I would STAY FAR AWAY FROM THIS BANK!!!
They offered a 2.%Money Market Account up until October 9, 2010--their Grand Opening!
When I went into their new bank on October 7th, I was informed that they no longer offer the 2.0%--we are coming out with a new rate...tomarrow. When I asked to see the manager--she was no help. I wrote a letter to the Bank President to get an explanation---no reply....NIce Customer Service.
I have a relative who did get the 2.0% Money Market Rate--he tells me the monthly statements do not include the earned interest in his balance--sloppy book work on the banks part.
I would STAY FAR AWAY FROM THIS BANK!!!
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