Ally Problems To Be Aware Of

First there is a problem with their bill pay system. The system does not verify account numbers of electronic payees. One of their CSR said the account would be verified when a payment was made.  Well it's a little late if the payment wont go through.  Wonder if Ally would pay the late fees? Ally is aware of this problem.

Second their "New" service provider for external transfers seems to have issues.  I had linked an external bank account with my Ally account back in 2007.  When they changed to CashEdge for a provider suddenly the name of this bank was changed.  It was changed to the name of the bank in 2004.  Although the account and routing number seemed to be correct I'm not sure I can trust Cash Edge.

I hate to see Ally messing things up like this. They have been good to work with in the past.

Oh berore these problems I would have given them 5 stars.