Bank Of America, Just Another Letdown..

BOFA was good, back in the day.  They no longer seem to care for the customers.

I had called not long ago to close a checking and one credit card.  After telling the rep my plans they replied with "okay they are closed" and didn't try to save my business.  I explained that I wanted to be saved but wanted to see if they wanted my business.  They replied saying that I already was a customer of them and still had a checking/credit card.

I won't forget this, it was extremely disappointing.