Absolutely Horrible Bank And Mortgage Department

I just read the comment posted on 17-Aug-10 and I have to say I agree.  I am, if it is posible, maybe even more disgruntled.  The people working here do not care about their customers AT ALL.  I have been trying to refinance to fixed a rate for two years now and have only been giving me the run around.  When you call, if you actually get a hold of a person, they always tell you they will look into your file/situation and call you back...if I had a penny for every time I heard that, I' d turn around and buy this bank and send all the people who work there packing!  DO NOT DO BUSINESS with them.  They do not help, only give the run around, and are probably one of the most dishonest financial organizations I have ever dealt with.  I'd have given them 0 stars too if that were an option.