Back to Bank and Credit Union Reviews
Thursday, January 27, 2011 - 7:05 PM
(1 stars)
Security/Privacy Issues
AmericaNet Bank
(1 stars)I am an online rate shopper and was attracted to the 1.75% in April 2010. I opened the account online and moved $100 in to start. As soon as I was able to login to view my new account, I came across a statement that was available for me to view in the previous statements section of the website. Weird, because I had not had an account with AmericaNet Bank previously... I opened it up, and was very surprised to see another individuals past money market statements. I saw their name, address and balances on the statement and was also able to view the social security number. I immediately sent a 'secure message' to customer service letting them know. I received a response the next day, and was told that the account I saw was a test account, not a real account, that was included in my profile in error and that it had been removed. I logged in again, and the statement was still there. I grew suspicious of the explanation I was given and googled the persons name and address, which I found several entries and confirmed that this was indeed a real person. I sent yet another message letting them know that I could still see the account, and that it appeared to be real. They did not respond after 4 days, and I asked for the account to be closed. Hoping that my own SSN is not out there viewable to someone who would do harm... Stay away.
6

