Used To Be Decent But Turned To Shady Nickel And Dime Practices To Make Money.

I recently closed a Select Credit account associated with my checking for overdraft purposes.  They somehow find ways to invoke overdraft on the same days that direct deposit goes into my account.  So that even though on-line it looks the money was available, they transfer money from the select credit to cover payments, and of course charge interest for it.  What's worse is they don't display the correct balance on their website, since they only update interest once a month (or per statement) on line.  So if you use the web to transfer money back to select credit to satisfy the balance, you will always pay too little.  What's worse, when I call and asked for a pay off balance and transfered money in, it turns out the amount they told me was $11 too high but since I closed the account all they can do is send me a check.  (Of course they never notified me, I only noticed since a week later, the account was still appearing on the internet account.) When I called to complain, that they basically took $11 from me without deserving it, the customer service person told me that they quote a higher amount because most people like to pay by check and they need to account for interest while waiting for my check.  REALLY?  Most people with on-line accounts in 2011 like to write a check and send it to HSBC instead transfering money in?  Which by the way, the first customer service person watched on line, while I paid off the amount, before closing the account, so they knew they had my money the entire time.  If you or I took $11 from someone that we didn't deserve and held it until they asked for it back, we would rightly be called thieves, when HSBC does it, it's called banking.

I am in the process of closing my checking and savings accounts with them.