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Wednesday, February 9, 2011 - 6:21 PM
(1 stars)
I Would Never Recommend This Credit Union!!!!
Tampa Bay Federal Credit Union
(1 stars)I have a car loan with them but in mid 2010 I was going thru hardship and I requested a payment reduction. After I did so many paper work the approved it, the payment plan was good for 6 months & after that I needed to start the regular payment. The car is suppost to be paid off by April but do to the arregement it was suppost to get extended like 3 to 4 months. The always write their convenience on the system now they are saying that the car is almost 1000.00 past due and they been harrasing me for the payment that on the agreement we stated that the only problem I was going to have was that the car was not going to get paid off on time. I did understand everything and now they want to refinance the car like if I just but it. I would never recommend this Credit Union because they always call with attitude and they are really bad with customer service. If you are thinking about opening a account with them please think twice because I have accounts with other banks and also more car loans and I have ever had this problem. They are always nice at the beginning but after all they are not woth it
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2. Friday, April 8, 2011 - 12:30 AM
It sounds like they tried to help, but you did not hold up your end of the contract. Many banks would have repo'ed the vehicle well before it got to the point that you described. I have had two car loans and a boat loan through them. I never had anything occur that was at all like what you presented.
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