Back to Bank and Credit Union Reviews
Tuesday, March 15, 2011 - 5:08 PM
(5 stars)
Couldn't Be Happier!
Connexus Credit Union (5 stars)I have been banking with Connexus for years I really couldn't be happier!
To start, this is a business! Of course they will advertise the very best rates....doesn't every business do that? And the "gotchas" people are listing are their way of rewarding loyalty...those who are making Connexus their primary financial by opneing an active checking are benefitting by getting the best rate. They aren't just going to hand out the very best rates to the random people who just open one account with them. I actually am happy, since I think it's a bit more fair to those who are loyal to Connexus. People who are getting upset are not looking at Connexus' moves from a business standpoint.
I am continually getting great rates and they always have awesome promos, like a referral program.
Their loans are also great, I just refinanced at 2.99% with no payments for the first 90 days. I filled out a loan comparision form, which is free and only a few questions long, and got $25 just for filling it out!
Above all else, I love the customer service here! I used to go through a local bank, and I grew accustomed to being treated without any enthusiasm, etc. The first time I went through the Drive Up at Connexus, I was blown away! Today, I am greeted by name and everyone is always smiling, and they make sure my questions are answered. If I ever have an issue, they figure out what went wrong and go above that and make sure we take the right steps so it won't happen again.
If you are looking for amazing financial products with customer service to match, Connexus is your choice. I have gone from someone who only looks at the numbers on a rate sheet to fully appreciating what a banking experience can be!
To start, this is a business! Of course they will advertise the very best rates....doesn't every business do that? And the "gotchas" people are listing are their way of rewarding loyalty...those who are making Connexus their primary financial by opneing an active checking are benefitting by getting the best rate. They aren't just going to hand out the very best rates to the random people who just open one account with them. I actually am happy, since I think it's a bit more fair to those who are loyal to Connexus. People who are getting upset are not looking at Connexus' moves from a business standpoint.
I am continually getting great rates and they always have awesome promos, like a referral program.
Their loans are also great, I just refinanced at 2.99% with no payments for the first 90 days. I filled out a loan comparision form, which is free and only a few questions long, and got $25 just for filling it out!
Above all else, I love the customer service here! I used to go through a local bank, and I grew accustomed to being treated without any enthusiasm, etc. The first time I went through the Drive Up at Connexus, I was blown away! Today, I am greeted by name and everyone is always smiling, and they make sure my questions are answered. If I ever have an issue, they figure out what went wrong and go above that and make sure we take the right steps so it won't happen again.
If you are looking for amazing financial products with customer service to match, Connexus is your choice. I have gone from someone who only looks at the numbers on a rate sheet to fully appreciating what a banking experience can be!
6
Featured Accounts
Nationwide Savings Accounts