Careless, Slow, Inefficient, And Arrogant Services. Banana Country Banking!!

I recently opened a business acount in BoA, but the partners and I decided to change the name(title) of the business, just that, due to being a conflictive name. I did whatever is legal and necessary to accomplish that end. When I received the paper work (certificate of Name Change) from our company's lawyer and the State government with the new name duly approved, I took the papers to the bank to have them change the title of the account accordingly.  Little did I know what I was getting into. The employee whom I saw was reluctant to do anything and pretended to speak with someone at higher level on the phone who asked  why we were changing the name, then proceeded to ask for all kind of documentation -- which I provided. But they wanted originals, even though there were names of State officials and their phone #s to make any consultation. This employee was. They asked for papers I never heard off. I had been with them for over a year and things were going well, but this little and simple request seemed to get them out of their box.  Long story short, I proceeded to close the account to which they say , that's OK!!  This employee never even tried to keep our business with them -- which, by the way, was not bad at all. I walked out so dissapointed. I was treated so badly that I would not recommend this Bank for anything, they do not seem to care about the needs of the clients. Down BoA!!