Back to Bank and Credit Union Reviews
Saturday, April 23, 2011 - 11:03 AM
(5 stars)
Love The Personal Service And No Fees
MidFirst Bank (5 stars)I absolute love Midfirst! It is small enough to be personal. I simply asked and they linked my accounts. I have no fees on both my business and checking accounts. I can use any ATM and my fees will be rebated if charged.
I have online banking. I set up my bills for payment. I get an email as soon as they come out. Their system is a bit different than other banks. I could not go in to change my pin as with other banks. I kept waitng for a chance to to in person to change the pin and was a bit irritated when the banker couldnt' do it. But to my surprise it was exceptionally easy process on the phone I had to call to set up the online bill pay. It did take about 2 days to get my confirmation. Again a different system but it works. I was upset the accounts weren't linked Called and was told they would link. Thought it woudl be another couple of days. Next time I looked at my email (within hours it was linked) But that was their way of confirming that it was me that made the change.
At times, I wasn't sure if I liked it but everything that has happened made sense and it works like perfectly. I love the tellers seems like every time we end up in a conversation just because they are so friendly and helpful. The lobby at Thunderbird and 7th Street in Phoenix feels so good. Professional and warm and welcoming. I still am on an account for the merchants on Cave Creek Road and when I go to the bank, something about the lobby seems cold. I haven't closes my Chase accounts because I am waiting for one of my direct deposits to go to Midfirst once before I close it. (I waited to change the direct deposit until I was sure that I liked Midfirst and get that deposit seldom.)
Chase started charging monthly fees for my personal savings because it was under $300 with very short warning and the notice was in the fine print with a bank statement. New business accounts have a $12 or $15 monthly service fee without keeping $1000's minimum balance Midfirst has a no balance requirement for no fees. I sure love that since my business is very small.
Oh and free coin counting even if you aren't a customer
Sure love Midfirst... especially the $125 that I got for signing up for a group of services.
I have online banking. I set up my bills for payment. I get an email as soon as they come out. Their system is a bit different than other banks. I could not go in to change my pin as with other banks. I kept waitng for a chance to to in person to change the pin and was a bit irritated when the banker couldnt' do it. But to my surprise it was exceptionally easy process on the phone I had to call to set up the online bill pay. It did take about 2 days to get my confirmation. Again a different system but it works. I was upset the accounts weren't linked Called and was told they would link. Thought it woudl be another couple of days. Next time I looked at my email (within hours it was linked) But that was their way of confirming that it was me that made the change.
At times, I wasn't sure if I liked it but everything that has happened made sense and it works like perfectly. I love the tellers seems like every time we end up in a conversation just because they are so friendly and helpful. The lobby at Thunderbird and 7th Street in Phoenix feels so good. Professional and warm and welcoming. I still am on an account for the merchants on Cave Creek Road and when I go to the bank, something about the lobby seems cold. I haven't closes my Chase accounts because I am waiting for one of my direct deposits to go to Midfirst once before I close it. (I waited to change the direct deposit until I was sure that I liked Midfirst and get that deposit seldom.)
Chase started charging monthly fees for my personal savings because it was under $300 with very short warning and the notice was in the fine print with a bank statement. New business accounts have a $12 or $15 monthly service fee without keeping $1000's minimum balance Midfirst has a no balance requirement for no fees. I sure love that since my business is very small.
Oh and free coin counting even if you aren't a customer
Sure love Midfirst... especially the $125 that I got for signing up for a group of services.
4
Featured Accounts
Nationwide Savings Accounts