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Tuesday, May 3, 2011 - 3:15 PM

Horrible!!! Mistakes Made On My Online Banking. Sure To Take Money From Any Asset They Can

Navy Federal Credit Union (1 stars)
Navy Federal Credit Union used to be a good Credit Union when I first started banking in 2003.  If I am late on my credit card by a day they charge a fee and then take out money from any account available including my 4 year old daughters account. 

Times have gotten tough for my wife and myself Navy Federal doesn't care they money from any account available.  My wife still has an account with them for one withdrawl that has not been adjusted.  They have regularly taken money out of her account causing her charges from the other bank. 

After I was less then 30 days late on a credit account  (130.00) they threatened to repossess our car, another loan through them.

 The Customer Service is hostile and will hang up on you if they dont agree with you. 

Bottom line.. if you have eligibility with this bank.. dont go there.. use USAA instead.
12
Notsogood1Notsogood11 posts since
May 3, 2011
Rep Points: 12
Bank will take money from any and all accounts if you are late.  Bank very threatening.  It is policy to threaten late payments with repossession of any asset that has a lien... ask them they will tell you the same.
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