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Monday, May 16, 2011 - 8:19 AM

Capital One Excellent Customer Service

Capital One Direct Banking (5 stars)
This is the best bank ever. I will do business with this bank for the rest of my life, and I will tell you why. First of all, they always seem willing to waive an overlimit or past due fee regardless of the circumstances. If I go over my credit limit 50 times in one billing cycle, I'll only be charged one overlimit fee at the end of the billing cycle as opposed to 50 overlimit fees. They have kept me at a low interest rate for the entire four years I've been with them and I can do balance transfer "No Hassle Checks" when I can't use my credit card. Finally, their friendly staff always connects with me on a personal and professional level any time I discuss my account with them. What's in your wallet? Capital One is in mine.
3
RyanRyan1 posts since
May 16, 2011
Rep Points: 3
1. Monday, May 16, 2011 - 8:47 AM
Does Ryan work for Capital One or what? It's a little too obvious here. LOL.
2
ShorebreakShorebreak538 posts since
Apr 6, 2010
Rep Points: 1,940
2. Monday, May 16, 2011 - 9:59 AM
...their friendly staff always connects with me on a personal and professional level.
    
Does Ryan work for Capital One or what?  It's a little too obvious here. LOL

Sounds like an employee handbook quote on attitude adjustment.  If he doesn't work for them he's definitely shooting for brownie points, maybe to increase his credit limit and avoid that single O/L fee per cycle.  Sheez!
3
CraigPDCraigPD85 posts since
Jun 12, 2010
Rep Points: 298
3. Tuesday, May 17, 2011 - 1:51 PM
Hmmm, no fresh-baked cookies here...
2
51hh51hh623 posts since
Jan 16, 2010
Rep Points: 3,066
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