Convinient With Lots Of Useful Services, But WILL Nickel And Dime You

I've been a Bank of America customer for about 6 years now and I have both good and bad things to say about the bank. They're online banking website is excellent. It is very easy to use and has many useful features. They're customer service is also pretty good, they have very convenient hours and the wait times aren't often too long. Bank of America offers a ton of different types of bank accounts, credit cards, and investment services. My main problem with Bank of America is their services fees. They charge you for a savings account, have ridiculous overdraft charges, and a bunch of other outrageous service charges. If they tone down their service charges then this bank would go from pretty good to excellent.