What A Horrible Experience!

I have been customer with Bank of SW for more than 2 years. They are very unprofessional and make lots of mistakes that it feels scary to keep my account with them. They don't care to keep you as a customer and I even talked to someone who called herself senior VP of the bank who recommended me to  take my 50,000 dolllars some where else because she couldn't take exceptions. They sent you an email and every month apparently you have to pay attention to when the period ends it can be 26 or 31 of the month or thursday or friday. Weired way of doing business. I enjoyed the bank viisit but now that I had to resolve a conflict with a nonsense person I think I am done with them.breaks for their mistakes and they couldn't do the same. I have given them so many  What a horrible experience.