Monday, June 6, 2011 - 9:11 AM
Worst Website EverRedneck Bank
I signed up for Redneck Bank a couple years ago when they were touting the best interest rate. There was a limited window for signing up with them and I was very happy with getting an extra 1/2% higher than anywhere else. Another benefit was having a check card that pulled from my savings account.
I will be cancelling my account with them within the next couple days for a couple of reasons. One major beef I've had with them is the antiquated and non-user friendly website. Honestly, their website is almost unusable. I figured out how to set up a couple recurring transfers and they have faithfully been coming out of my main account. My problem now is that there is no way to cancel these recurring transactions, either on the website or on their customer service. They are not even showing up under future transactions. I asked about just cancelling my account and they said I couldn't as long as there were pending transfers. But I will always have a pending transfer since something comes out every week. Since they can't cancel my transfers and I can't cancel my transfers I don't know how I can even cancel the account.
While initially I was happy with this bank, this has proven frustrating enough to take my business elsewhere.
1. Monday, June 6, 2011 - 9:54 AM
I have to agree with you regarding their antiquated site, which is similar to the other sites owned by the same bank. A couple of years ago a CSR with AmericaNet Bank told me that they were going with another web design firm and it would be improved. It never happened. It's like pulling teeth to utilize the site. Additionally, the bank is very slow in posting deposits. I don't do many transactions with them so I just put-up with the hassle for the extra 1/2 percent yield. Two stars is what they earned.
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Apr 6, 2010
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