Wells Fargo Bank

I was recently in a wells fargo branch in Franklin, TN.  I had an insurance check for a roof that we replaced and the customers had a wells fargo mortgage.  The check was made out to both home owners, my company, and wells fargo.  The home owners endorsed the check over to my company.  I then took the check to multiple wells fargo banks and asked for them to endorse it so I could deposit it.  No manager would endorse the check, even after one manager told me he could.  I had a hard time understanding why they would not endorse it when the check had my company on it.  I would understand if the check was not made payable to me but it was.  It's my money. Now I have to have the home owner take time out of their busy day and drive across town just to get a signature on this check.  I think wells fargo should reconsider their policies on insurance checks.  All they are doing is making home owners and contractors lives more difficult.  Wells fargo is not a good bank.  If the check is made out to my company there is no reason that I should not be able to get it endorsed.  I did not like the fact that wells fargo could do NOTHING to help me.