Problem After Problem After Problem

Stay away from this bank if you want good customer service and any sort of control over your account.  I have been with this bank for 2 years.  It took almost 30 days to get all of my accounts set up because their system is so archaic and Customer service is only available 9-5pm EST M-F, so if you are on the West, you only have until 2pm.  They have no overdraft, and if you make one mistake, their bill pay company Metavante will freeze your account for 5 business days which cancels all pending payments.  Recently their system duplicated a payment which overdrew my account, but Metavante still won't unfreeze my account even though the bank asked them to.  Now suddenly I am locked out of my online account with no access at all and of course customer service isn't available because it's 3:30 PST.  Not worth the aggravation.  I just moved everything to Ally where they have overdraft, 24/7 customer service and equal interest rates.  All of my accounts were set up in about 2 hours compared to 30 days with iGo.  iGo elsewhere and can't get there fast enough.