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Wednesday, June 15, 2011 - 10:58 PM
Wtdirect Acquired By M&T Bank
WTDirect (0 stars) - DetailsJust got a letter from M&T Bank that, on May 16, 2011, they acquired Wilmington Trust Company where many of us have online accounts at WTDirect. For more information, go to the M&T web site M&T Bank When I signed into my account at WTDirect, I found no information there.
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5. Thursday, September 1, 2011 - 5:30 PM
I had attempt to close my WT Direct several times, twice via secured email as instructed. WT Direct failed to do so, as I phoned again to confirm today. Now, of course, M&T has the account, and the darn thing is still open with a new number. The supervisor tells me the only way to close now is by writting regular mail to a special box: PO BOX 1258
Buffalo 14240. IF I do nothing, SERVICE FEES WILL ACCRUE and the account will be turned over for COLLECTION. I have been trying to close for a month, very disappointing given how WT had given excellent service, except this. Be aware, you must get any old WT account officially closed, or face fees that M&T will pursue.
Buffalo 14240. IF I do nothing, SERVICE FEES WILL ACCRUE and the account will be turned over for COLLECTION. I have been trying to close for a month, very disappointing given how WT had given excellent service, except this. Be aware, you must get any old WT account officially closed, or face fees that M&T will pursue.
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6. Friday, September 2, 2011 - 11:21 AM
FYI- for those of you who may have done as I and closed your WTD account just before this undesired switch to M&T (and subsequent interest drop). M&T has continued to send me correspondence and a new M&T account number a month after I closed my WTD Savings Account. The previous post got me concerned that M&T might be keeping my account on their books. I, therefore, called them at 800-414-9435. I was told that my account was, indeed, closed and that M&T was still using old info to send out their latest correspondence. If you're still getting mail from M&T, it's probably nothing to be concerned about. Call that number if you want to be sure.
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