Don't Use This Bank For Mortgage Financing!

We confided in Crescent State Banks services for refinancing our home. We gave them all of there requested documents for the loan minus my wife's green card that thy asked for. We explained that her green card had been stolen and that a police report had been filed the same day that it was stolen. The Mortgage Loan Officer  took our application along with a $400.00 check written out to Crescent State Bank for the appraisal fee and said that she would check into the green card to see if there was any other document they could use. The Mortgage Loan Officer told us she would forward our application and get back to us on the Green card status. Meanwhile Crescent State Bank ordered the appraisal on our house without making sure that the green card issue wasn't going to be a problem. After several inquiries as to the status of our application and one month later they told us that they cannot refinance our home unless we provide a copy of the green card and that the $400.00 we gave them in good faith was non-refundable. The bottom line is that Crescent State Bank should have made sure that the loan was approved before ordering the appraisal on our house. We had to pay $400.00 for Crescent State Banks Error's.

And lost $400.00 by using a bank that clearly has no business doing mortgages.