Sunday, July 10, 2011 - 5:35 PM
Wells Fargo Will Hurt You! NO STARS!!!Wells Fargo Bank
Been with Wachovia (First Union before that) and had minimal problems that were quickly resolved at branch. Take over by Wells Fargo a few months ago has been a TOAL and expensive disaster. No one at ANY branch has any ability to fix a problem. Numerous centers in Irvine, Jacksonville, Charlotte etc control various factions- no one can help you without being on the phone many times for many hours and the standard response is "that is company policy".
They incorrectly forced placed insurance on 6/13 and removed funds from my mortgage account... yet a month later there is still no line item nor explanation on line. On the phone they say it has all been resolved and credited, but I have no hard copy nor anything on line. Right now I have $370 that is simply missing....
I paid off a six figure mortgage loan on 6/14... I still have nothing in writing that it has been credited. They closed the online account so I can not see anything. They say they credited the draft on 6/24... TEN DAYS LATER.
I have already lost over $500 in the last 30 days and spent 30 odd hours at the branch, on the phone and writing letters! Moving all acounts ASAP!
1 posts since
Jul 10, 2011
Rep Points: 16
1. Thursday, December 13, 2012 - 9:59 PM
There's a one word definition for Wellsfargo :
1 posts since
Dec 13, 2012
Rep Points: 2