Wells Fargo Will Hurt You! NO STARS!!!

Been with Wachovia (First Union before that) and had minimal problems that were quickly resolved at branch.  Take over by Wells Fargo a few months ago has been a TOAL and expensive disaster.  No one at ANY branch has any ability to fix a problem.  Numerous centers in Irvine, Jacksonville, Charlotte etc control various factions- no one can help you without being on the phone many times for many hours and the standard response is "that is company policy".

They incorrectly forced placed insurance on 6/13 and removed funds from my mortgage account... yet a month later there is still no line item nor explanation on line.  On the phone they say it has all been resolved and credited, but I have no hard copy nor anything on line.  Right now I have $370 that is simply missing....

I paid off a six figure mortgage loan on 6/14... I still have nothing in writing that it has been credited.  They closed the online account so I can not see anything.  They say they credited the draft on 6/24... TEN DAYS LATER.

I have already lost over $500 in the last 30 days and spent 30 odd hours at the branch, on the phone and writing letters! Moving all acounts ASAP!

RUN AWAY!