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Monday, July 11, 2011 - 11:18 PM

Great Bank...Sucky Rules

USAA Bank (3 stars)
I've had this bank for about a year now, and up until today I have had no complaints about it. My mother actually opened this account up for me when I was away at college so I have never put a check into my account before. I didn't really have to put any money into my account until I got a job. This job just directly deposited my money into my account, so I never had to worry about it.

However, last week my boyfriend wrote a check out for me and I had to figure out how to put it into my account. My mom told me that  I just have to take a picture of the check and they put the money right into your account. This, of course, is more complicated than it sounds, so I looked it up on USAA's website. There, they said that you not only had to have a USAA bank account, but you also had to be qualified for a loan. For whatever reason, I'm not qualified for one, so I can't deposit this check I have sitting around into my account. I also don't live near a USAA branch location so I can't just ask a teller to do it for me. I am really annoyed.

If USAA didn't have this silly rule and they had more branches open, it would be a great bank. Oh well, I'll just have to find another bank that will let me do simple tasks such as cashing a check.
6
alwalters5alwalters51 posts since
Jul 11, 2011
Rep Points: 6
1. Tuesday, July 12, 2011 - 10:21 PM
I have been with USAA Bank since last December.  Everything you stated is correct, but you could mail the check to the bank.  They will even send postage free envelopes to you if you request them.
3
wolfiewolfie3 posts since
Jun 7, 2010
Rep Points: 15
2. Wednesday, July 13, 2011 - 9:12 AM
However, last week my boyfriend wrote a check out for me and I had to figure out how to put it into my account.

Alternatively, you could tell your boyfriend that you only accept cash.  I suspect that you have more leverage there than with USAA Bank.  ;<)
3
StewieStewie41 posts since
Jan 18, 2010
Rep Points: 182
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