Fees Charged For Bank Statements

I was very disappointed when I called BB&T to ask for bank statements for the past five years on my 94 yr old mother's checking account. (My name is also listed on the account)

She has her social security check automatically deposited each month in this account. The last few years she  has become increasingly forgetful and blind ,so I have had to take over paying her bills.

I could not find bank statments for 13 months during this period because she must have throwm them out.

The woman at her local BB&T branch told me there would be a $7 per month charge for these statements over 24 months old.


When i called Bank of America to ask for 5 years of statements on her small pension, there was not problem and no fees involved.