My Horrible Experience With HSBC USA

I've had an account with HSBC Egypt for more than 10 years and I was very satisfied with the great services they offered. When I came to Buffalo - NY to start a new job as anesthesia resident, I selected HSBC for my salary direct deposit. I went to kensington office, my application for checking and credit accounts was approved and I was happy with that. S, I diverted all my bills and my salary to HSBC accounts and paid 24 USD for a checking book. I deposited 3500 USD in my account in the first week. Then I was so disappointed for a lot of reasons:

1. An HSBC agent spoke with me over the phone and she advised me to open a savings account, and had all the information, but that account was never open.
2. the name on the credit card was misspelled, although they had all the documents showing the correct spelling. When I tried to fix it they asked me for a court document for name change!
3. I received a letter on thursday evening stating that my checking account will be closed ! for no obvious reason. I can't imagine how could you close my account without one week notice at least, and how would you close my checking account and leave my credit account open?

I went to the Kensington office to try to know what is going on but nobody was able to know either, and they said we would call you by monday.
Now I'm getting returned checks, and my salary was sent already on friday and I'm waiting for you to send it back to my employer. I'm very dissatisfied with HSBC and I'll close my credit account as well.
I would ask you to take back your checks and give me a refund, pay all my utility return checks fees, and finally transfer my salary to me in any way you like. I advised new residents to use HSBC but now I think M&T is much better, they gave me 150 USD for opening the account, they're so helpful and clear.
I'll write my experience on depositaccounts.com, bankreviews.org, mybanktracker.com, local.com and other review sites so that people would know your games.