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Saturday, July 23, 2011 - 8:53 AM
(1 stars)
Simply The Worst
Bank of America (1 stars)Back when I was in College in the late 1960's, I worked as an investigator in the banking business. Bank of America was just a California Institution then, but they developed the "Bank on every street corner" business model, and they got rich. Unfortunately, that was the last good idea they ever had. Even back in the 1960's, they were known as "The Dumbest Bank in America."
Unfortunately, they buy up everybody. I find a credit card I like, Bank of America buys it and trashes it. Twice I have left after the merger announcement, but this last time I stuck with them. I'm not sure whether it was a decision, or that I'm older, and it was just inertia. Bad mistake. There have been many problems, alnd I won't waste your time with all of them. I'll keep it to two.
I buy regularly from a website in India. Anyone who can read could look at my sttatements and know this. Yet suddenly BOA security people decided that my latest India charge was fraudulent, so they shut down my card. They neglected to inform me of this little detail, so a number of charges were kicked back, damaging my reputation. One charge that was refused was for the medicine that keeps me alive.
Secondly, this is the text of a message I left on their website feedback page today:
"Absolutely the worst financial website in the world. It's so cluttered that the site designers can't keep track of the complexities, and links wind up taking you to the wrong places. It takes too many clicks to get down to business. Today another layer has been added that I have to get through to get to my Mastercard account information, AND IT DOESN'T WORK!!! I click on my account, or on the "account details" tab, and it takes me to a page topped with "How do you want to pay?" along with a bunch of dumb ads. I never was able to find my balance, check the transaction I wanted to check, or redeem my rewards (I should have over 40,000 points, and I want a check). Absolutely pathetic. Would you people PLEASE stop buying up good companies and ruining them?"
Stay away of BOA. Enough said.
Unfortunately, they buy up everybody. I find a credit card I like, Bank of America buys it and trashes it. Twice I have left after the merger announcement, but this last time I stuck with them. I'm not sure whether it was a decision, or that I'm older, and it was just inertia. Bad mistake. There have been many problems, alnd I won't waste your time with all of them. I'll keep it to two.
I buy regularly from a website in India. Anyone who can read could look at my sttatements and know this. Yet suddenly BOA security people decided that my latest India charge was fraudulent, so they shut down my card. They neglected to inform me of this little detail, so a number of charges were kicked back, damaging my reputation. One charge that was refused was for the medicine that keeps me alive.
Secondly, this is the text of a message I left on their website feedback page today:
"Absolutely the worst financial website in the world. It's so cluttered that the site designers can't keep track of the complexities, and links wind up taking you to the wrong places. It takes too many clicks to get down to business. Today another layer has been added that I have to get through to get to my Mastercard account information, AND IT DOESN'T WORK!!! I click on my account, or on the "account details" tab, and it takes me to a page topped with "How do you want to pay?" along with a bunch of dumb ads. I never was able to find my balance, check the transaction I wanted to check, or redeem my rewards (I should have over 40,000 points, and I want a check). Absolutely pathetic. Would you people PLEASE stop buying up good companies and ruining them?"
Stay away of BOA. Enough said.
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