Back to Bank and Credit Union Reviews
Reply
Monday, August 1, 2011 - 4:05 PM

USAA - HORRIBLE SERVICE- Orearado@Comcast.Net

USAA Bank (2 stars)
USAA has become no better than all of the other Monster mega-banks.  They actually denied my REFI after they took the $350 application fee.  They did this the day before closing.  They termianted the loan because my wife was ill and could not sign papers. Once she recovered as was able to sign, they would not allow her to sign.  SHE HAD BEEN ILL FROM DAY ONE, THEY KNEW THIS.  Even though I have a Court order Guardianship giving me authority to sign, USAA denied the loan.  They did this the day of the scheduled closing.

 

They have grown to the point they a no better than monster mega BANK.  With the limited locations USAA offer, it is better to use a local bank.

 

Oh not to mention the Rewards programs was cancelled.

 

Why have USAA bank-? 
6
orearadoorearado1 posts since
Aug 1, 2011
Rep Points: 6
Reply