Really Outdated Banking Site And Services, Poor Customer Service, Only Here For The Great Rate That We Got On Home Equity Line Of Credit.

The application process is slow.  The staff is based out of Georgia and is slow to return calls.  Everything is done manually, on paper.  The worst part of this is the terribly outdated website and online banking system.  When I questioned the staff on this one of them had the audacity to disagree with me!  Hello Delta Community Credit Union, please join us in the year 2011 and update your banking website.  I don't doubt there are security holes in the site.  I tried several times to get auto transfers set up on the site to pay my loan and only got it working when I spent an hour on the phone with a "customer service rep" who was the one who disagreed with me.  Hmm, I would bet I was hitting some bug that was "nudged through" when I complained about the issue.