A Marked, Downward Trend -- I Cannot Recommend!

My wife and I had accounts at Wells Fargo for ten years, even changing states and staying with them -- not because of anything special -- we always viewed them as acceptable, with ATMS in varying locations. We used checking, savings and credit card accounts. But after my experiences today, I recommend you look elsewhere for your banking.

I had to write this review today to recommend anyone who's searching to avoid them -- I was very disgusted with a sudden, poorly communicated change in their policies which led to an additional fee -- and when I wanted to close my account, they refused to even send remaining funds, but proposed the easiest solution was to simply donate them to the bank! They claimed changes from the Wachovia days made it more difficult to get your funds and close accounts, etc, etc, etc. Major run-around, and no care for loyalty.  

I had no difficulties with my credit card accounts, but closed them, too, as they offered little advantage over other, comparable accounts.

Again: look elsewhere, you can do better, even with a major global bank chain.