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Saturday, September 3, 2011 - 10:28 AM
(1 stars)
Unreliable Website - Ally
Ally Bank (1 stars)I went into a local bank and opened up an account on 8/19/11. As of today I have cleared out all but $20 of a total of $55,000 between checking and savings.
Why? Because their website was down.
When I contacted Ally on 8/18 I was told they were having problems and could not estimate when the issues would be resolved. I told Ally this was unforgivable for Internet banking -- with no brick and mortar locations to visit to resolve any issues. They gave no apology and no estimated time when the problems would be resolved. Good bye Ally -- even with the higher interest rates--they need to realize that we need to take care of business.
Why? Because their website was down.
When I contacted Ally on 8/18 I was told they were having problems and could not estimate when the issues would be resolved. I told Ally this was unforgivable for Internet banking -- with no brick and mortar locations to visit to resolve any issues. They gave no apology and no estimated time when the problems would be resolved. Good bye Ally -- even with the higher interest rates--they need to realize that we need to take care of business.
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