Stay Away From This Bank, Especially With A Mortgage

I was stupid to take the advice of a family member when signing onto a mortgage with Anchor Bank. I wrote a check out for .91 cents less than what our mortgage payment was and I was getting collection calls and received a notice of default in the mail.

When I finally called about the rediculous charges to my account, over $80 worth of charges for a check written only .91 cents short of the actual amount, I decided it was time to look elsewhere.

In addition to this, they said my account was $1.82 short of the mortgage payment, which was not true. If the representative would have done the math they would have found that .91 + .91 equals $1.82 and somewhere there was a double charge.

Even more frustrating is the sent me a delinquincy notice and my payment was not even applied to my mortgage, it was put into a reserve fund because they said my payment was more than $1 short (yes ONE DOLLAR) and it was their double charge error that caused this in the first place. Therefore, my credit rating suffered over all of this.

The biggest kicker, I have never missed a mortgage payment and had pristine credit when I signed the mortgage papers. I will be refinancing my home and taking my business to another bank, soon and very very soon.