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Tuesday, September 6, 2011 - 4:41 PM
(1 stars)
Ripped Us Off
US Bank N.A.
(1 stars)We went to U.S. Bank for a home loan. Took us 3 hours one eveing to set everything up including two new accounts. The next day the loan officer called us to confirm our deal was on. We said "yes" as they had promised us the cheapest closing cost of any of the banks around. The day before the closing we reviewed the Respa to find a $1680.00 charge in addition to closing cost. We called the loan officer and he said we had authorized a 1% point. That was crazy. Overnight the deal changed. He said he would get our money back but after repeated phone calls for a month, nothing happened. We had no recourse because we pre-signed all the documents. We closed all of our accounts and we to a new bank. DONT USE U.S. BANK. Too bad you don't have a zero star for this review, one star is too much for this bank.
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