Don't Get An Account, They Are Worse Than A Regular Bank!!!

Part I - my Folks got a loan with Wings before we moved here to Georiga. They talked to a Loan officer who didn't make them Sign any paper work or give them any physical proff (details/information) about the Loan they had just opened. He just shooed them out the door saying that Wings would get back to them with infomation about the loan and where to get paper work. A year and a half later after we moved into our new house still there was no contact from the Loan Officer, Wings,  and still no paperwork about the loan. It didn't even show up on their online account. So School Starts for me which means I might need backup money to pay for college so my Dad and I try to get a Student loan at Wings like we did in the past. The Loan Officer in Atlanta informs my dad that he can't be the cosigner on my loan and would not explain why. So My mom calls wings and immediatly gets directed right to collections. She finds out that the loan that they never recieved any information/contact on is past due and is now Deliquint. The Collections Officer did not show any intention to help my mom even after she fully explained her situation. He was extremely rude and said irrisponsible things insinuating it was 100% our fault and we are making this up. He also called my mom a few names which would not be spoken under civilized company. After that my parents stopped using their wings account as much as they could. (as a funny note my Parents tried to get a loan at other banks and they ended up getting them, this bs deliquincy only applied to wings apparently)

Part II - Since Moving here to Atlanta from Apple Valley MN I find out that job market is terrible since I have been activly searching for a job since May with no luck. Since then my parents have been helping me pay what they can on my Wings Student Loans as well as other bills. During the Month of July they coudn't help me much and so Wings took a loan payment out of my Checking account making an over draft. Since I couldn't do anything until I got a job which I couldn't find any I had to wait until Sept.  Sept comes along and I have money that I am able to put money in my Checking accoun. As soon as I log into my Wings account to get my information for direct deposite I notice that there is only a savings account showing up in my information. That is how I  found out they closed my checking account. They didn't tell me until after I found out this way via a letter in the mail I got on the 7th of Sept telling me what I already figtured out, that Wings Closed my Checking account. They closed it on August the 19th and it took them until september to send a letting telling me of their actions.  I am livid because this could have been avioded if they had sent a curtisy letter telling me of thier intentions, that they might have to close my checking account. Instead I have to wait 12 months (one year) to open up another checking account from them. After this experince and how I was treated like a common criminal I will say this one thing. I will never go back to wings, once my loans are paid off I will write an informative letter telling them to close all my accounts and let them know that I REFUSE to do buisness with them again. That I hope that Karma will come back and bite them in the ass. That we can add Wings Finacial to the list along with Fannie Mae and Freddie Mac and all the other failed banks with crappy customer service. (funny thing in August before they closed my Account they sent me a replacment Check card since my other one expired which made me have no idea of thier intentions)