Friday, September 16, 2011 - 6:14 AMGreat CU, Awful Website.
Delta Community Credit Union 
(
3 stars)
I love this CU because they have great customer service reps and always have snacks in the lobby. I like the convienance of full access to my other CU this is a huge plus. Also they have very convienant locations.
But their website is awful. It is clunky, you must dig and dig for even the most basic things. I often find myself searching for the same thing each time i need to use it. But the worst is the Online Bill PAY. OMG! this is garbage! No billing lookup, no catagories, no electronic billing statements, the money is pulled from your account days before it is sent and on and on. Just a load of garbage.
I am keeping my other CU just to do ONline bill Pay.
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izodmartn1 posts since
Sep 16, 2011
Rep Points: 1
1. Tuesday, September 20, 2011 - 12:29 PMHello! We appreciate your feedback regarding our web site and online bill payment product. You'll be happy to know that we plan to introduce a refreshed web site in the next few months. The site will offer a new look and feel with a more streamlined, easy-to-use navigation structure. We're also researching ways to improve online bill pay/online banking in 2012. Thank you for your business.
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