Back to Bank and Credit Union Reviews
Thursday, September 29, 2011 - 2:23 PM
(1 stars)
This institution leaves a LOT to be desired. I tried to get in contact with customer service. It took at least 40 minutes and 4 transfers to get to someone who absolutely could not speak/understand English. I asked to be transfered to a 5th person, and she asked me for my address. I kept telling her my address on the account had errors in it--someone manufacted a wrong number. She kept interrupting me and then finally hung up on me. I would never EVER do business with these people again. I read the other two reviews--I agree 100% Really REALLY bad on customer service!!!!!!!!!!!!!!!!!
Lowest Rating Available!!!
Flagstar Bank
(1 stars)This institution leaves a LOT to be desired. I tried to get in contact with customer service. It took at least 40 minutes and 4 transfers to get to someone who absolutely could not speak/understand English. I asked to be transfered to a 5th person, and she asked me for my address. I kept telling her my address on the account had errors in it--someone manufacted a wrong number. She kept interrupting me and then finally hung up on me. I would never EVER do business with these people again. I read the other two reviews--I agree 100% Really REALLY bad on customer service!!!!!!!!!!!!!!!!!
9

