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Monday, October 17, 2011 - 11:26 AM

Stellar Customer Service, Competitive Rates, Great Prducts/Services

Huntington National Bank (5 stars)
I have banked with Huntington for about 7 years now and I have never had a bad experience. Everyone from the tellers to the investment reps are very helpful and courteous, they go above and beyond to ensure my satisfaction. I have always been one to maintain control over my checkbook but even if I wasn't they make it virtually impossible to overdraw your account. They send you notifications to your phone and/or email once you've gone below you're set "low balance" (which you choose since the definition of a low balance differs from customer to customer). They also notify you by cel and/or email when you have over drafted and they give you til the next business day to make it right before you are accessed a fee. Literally, only a primate or an idiot could mess up this account. I always feel bad for the bankers when I see someone coming in complaining about their overdraft fees because the banker says "well let's take a look at your balance book and see what was maybe missed" and people go "What balance book?" Come on people this is elementary banking, it is not the banks fault that you spent outside your means. They have very competitive rates for today’s market and I am very happy with the rate I got for my money market and my investments. Also, because of my deposit balance I get a laundry list of free features including thier VERY user friendly online banking/bill pay. My kids (broke college students) have their accounts with Huntington as well and it has been so easy for them to maintain. The hours are so convenient!! Open 7 days a week and until 7pm on the weekday. They are also opening full service branches in all of the Giant Eagle grocery stores which have even more extended hours!! The number of locations of Huntington Banks is also ideal for me. About 7 atm/banking office locations near/in the city I live and about 5 in the area I work. My only quip about this bank is that it is a midwest bank, they should go national because they would dominate the industry!
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sallyjoe63sallyjoe631 posts since
Oct 17, 2011
Rep Points: 4
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