Chase Closed My Checking And Savings Accounts And Sent Me A Check In The Mail, Without My Knowledge.

I had a checking and savings account with Chase for one month.  While I was out of town, Chase closed both accounts and sent me a check in the mail, with no explanation.  I have three credit cards and a mortgage with Chase, so when I investigated this major error, I was told that they could not verify my address.  They said that they needed a copy of a utility bill with my name on it.  Well, all of our utility accounts have my husband's name on them, so I did not have one.  When asked why they could not verify my address from my mortgage, they said that they still needed a utility bill.

Well, when I got back into town, I went to the branch and they apologized profusely and were extremely conciliatory.  They did their best to remedy the situation, but the meantime, in order to have "free" checking, I had to jump through hoops and transfer money in, etc.  So I did.

Now that everything has settled down, I am closing my checking and savings accounts with them; not only for spite, but also on principle (like my checking and savings account balances really matter).