Miserable Company

I can print out a page any show anyone who wants to see it that my credit card statement is already online.  I see my credit card information - the payment amount and the date due - every time i log into my account for my checking and savings information.  It's on the same page, so I can't possibly miss it.  Yet, like clockwork every month I get a generic unsigned letter from them telling me that my credit card statement will be coming in the mail.  And on the same day, the credit card statement arrives in the mail.  Yes, I get a letter telling me the statement is coming in the mail.  The generic unsigned letter tells me if I need help with anything to call the number in this letter.  The people who answer this phone never know anything and can't do anything about stopping the mail.  They give me to the phone number that is on the credit card statement.  The people who answer THAT phone tell me the mailings are not their issue and give me back to the original people who don't know anything and can't do anything.  They don't seem to get it that I already get a statement of my account online, and the statement they are sending to me doesn't contain any additional or different information that what I am already getting.  I don't want things to come in the mail.  I have repeatedly told them that, and they have repeatedly ignored me.  Why do I need a letter telling me about a statement coming in the mail that contains the same information that I already have online?  I pay online, too, through an account transfer, so somehow they have got to know the statement is there, but they seem to find it important to hold on to their right to not make any sense.