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Monday, October 31, 2011 - 12:05 PM

Great Rates...Awful Service.

Solvay Bank (1 stars)
Yes they have some of the best rates available for accounts and mortgages, but their service is awful. The mortgage department is especially poor. Questions brushed off, no return phone calls, gives the impression that they don't want to be bothered like they are doing you a favor. Unbelievable!
5
SPSP1 posts since
Oct 31, 2011
Rep Points: 5
1. Tuesday, November 1, 2011 - 9:24 AM
Dear SP,

I apologize for your unsatisfactory experience with Solvay Bank.  We always strive for excellence in our customer service.  I'd be happy to discuss this further.  You can contact me directly at customerservice@solvaybank.com.

KZ
1
kz_solvaybankkz_solvaybank1 posts since
Nov 1, 2011
Rep Points: 1
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